Excellent4.9★★★★★ Based on 535 reviews from review us onKatie Torcivia ★★★★★ Zac and Giovanni are always extremely polite, considerate and professional. We are thrilled to have the new A/C unit. Our unit was 18 years old and stopped working in the thick of 100 degree weather. Tom (the owner) came over within an hour (after hours) and bought us time by changing out some parts until we could have the new one installed. We’re very happy with Thomas Hoffmann A/C and Heating!Carrie Everhart ★★★★★ Honest takes his time to listen and help you without charging Arm and a legResponse from the ownerThank you so much for your kind words, Carrie! We truly appreciate your feedback. Jason Guss ★★★★★ Response from the ownerThank you for the 5-star rating, Jason! Liz Bartley ★★★★★ Response from the ownerThank you for the 5-star rating, Liz! Hannah White ★★★★★ Couldn't be happier with our experience. Our AC stopped working after typical hours and they were the only "24/7" HVAC service who was able to come out same day. Not only were they fast, but they identified and fixed the problem immediately and did some preventative maintenance (and showed me how to do it) to prevent it from happening again. Will absolutely use them again in the future.Response from the ownerWe're so glad to hear about your positive experience, Hannah White! Thank you for choosing us and we look forward to helping you again in the future. E George ★★★★★ Great service! Prompt, polite and got the job done quickly.Response from the ownerWe're so happy to hear that you had a great experience with us! Thank you for your kind words. Tammy Witzig ★★★★★ We needed a repair on a Tuesday night (7:00 pm) and within two hours Tom Hoffmann arrived. In no time at all he located and fixed the problem! I would definitely recommend this company to anyone needing air conditioning repair.Response from the ownerThank you for choosing us for your air conditioning repair needs! We appreciate your recommendation and are glad we could assist you promptly. Joe Messmer ★★★★★ Thomas Hoffman personally quoted the job at a fair price and they did a quality install! I would highly recommend them!Response from the ownerThank you for recommending us, Joe! We appreciate your feedback and are glad you were satisfied with our service! Christopher Barrios ★★★★★ Came same day and fixed the problem.Response from the ownerThank you for your feedback! Glad we could help you out the same day. Sue Diffley ★★★★★ Caught in a bind one evening (no AC), I called for an appointment to get mine repaired. They came out the next morning, one half hour early! Within 30 minutes we back up and running!! Thank you, Thomas Hoffman. You are my guys!Response from the ownerThank you for choosing us, Sue! We're glad we could help you out quickly and get your AC up and running smoothly again! Thomas Hoffman and the team appreciate your kind words! Plant Works, LLC ★★★★★ Blower went out on a Sunday. They answered my call, got me in, replaced blower, very easy!Response from the ownerWe're so glad we could assist you with your blower on a Sunday! Thank you for sharing your experience with us. Habby Wang ★★★★★ Thomas is amazing and came over in only a couple hours and fixed my ac! True life saver 🙏🏼Response from the ownerThank you for sharing your experience with Thomas! We're glad to hear he was able to help you out quickly and efficiently. 👍 Andrew Johnson ★★★★★ Fantastic experience! Our AC went out on a scorching Saturday evening. I wasn’t actually expecting anybody to get out that night, but when calling - I immediately got an answer, was on the schedule in 5 minutes, and Thomas showed up an hour later. He was honest, professional, and educational. Most importantly, I didn’t feel like he was cutting corners or trying to get in and out… a welcome contrast from most services these days. 6 stars out of 5, highly recommend.Response from the ownerThank you for sharing your experience, Andrew! We're so glad to hear that Thomas provided such honest and professional service for your AC needs. We truly appreciate your recommendation and look forward to serving you again in the future. Michelle Chaitman ★★★★★ Service technician came out to fix our problem within 2 hours of my call. Fixed the problem. Was excellent.Response from the ownerThank you for sharing your experience with us! We're glad we could resolve the issue promptly for you. Thank you for your continued support of Thomas Hoffmann AC and Heating! Missy Arellano ★★★★★ Our air conditioner stopped working & left us in this unbearable heat. Thomas Hoffman air conditioning & heating came to the rescue and saved the day!! We can't thank you enough. We highly recommended his services.Response from the ownerWe are so grateful we could help during the unbearable heat. Thank you for recommending our services! John Arellano ★★★★★ A/C went out after hours. Company came out with no hesitation and got us going right away. Excellent service and would recommend to anyone that has the need.Response from the ownerWe're so grateful for your kind words and glad we could help you out when your A/C went out after hours. Thank you for recommending us! Harry Parker ★★★★★ Response from the ownerThank you so much for the 5-star rating, Harry! Maria Grazia Cappiello ★★★★★ We have complete trust in Thomas Hoffman AC. They have helped us several times over the years with hard to diagnose issues with our geothermal heat pump and traditional HVAC. They are competent, courteous and very easy to schedule .Response from the ownerWe appreciate your trust in us, Maria Grazia! It's great to hear about your positive experiences with our services. Thank you for your kind words! Debra Finley ★★★★☆ Response from the ownerThank you for the 4-star rating, Debra! Debbie Cuthbert ★★★★★ The service technicians are very courteous and communicate well with the customer. They let you know what, if any, problems are found, the options, and the cost of the repair(s). Quick and efficient.Response from the ownerThank you for recognizing our service technicians' courteous and effective communication, we appreciate your feedback! Sherri Bill ★★★★★ Nick came on SUNDAY when my a/c quit. He fixed the problem quickly and the price was reasonable. Great customer service.Response from the ownerThank you for sharing your experience, Sherri! We're glad we could help with your a/c and provide great customer service at a reasonable price. We appreciate your business! GEORGIA SHORT ★★★★★ Called Thomas Hoffmann HVAC and received service very quickly, nick came out the next day and repaired my issue quickly. Really appreciate their service and would recommend to anyone in kirkwood!Response from the ownerThank you for choosing Thomas Hoffmann HVAC! We're glad we could promptly address and resolve your HVAC issue. Appreciate your recommendation! Kathryn Yeager ★★★★★ Response from the ownerThank you for the 5-star rating, Kathryn! Bradley “Brad” Rohrer ★★★★★ Response from the ownerThank you for the 5-star rating, Bradley! Buzz Portsmouth ★★★★☆ Excellent Service. Thank you ZackeryResponse from the ownerThank you for your kind words, Buzz! It was a pleasure assisting you.
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Building Trust Through Exceptional Service
Navigating through the vast realm of HVAC services, our company stands as a beacon of trust, reliability, and unmatched quality in St. Louis, Missouri. From orchestrating meticulous routine maintenance to executing flawless system installations, our seasoned technicians are armed with a wealth of knowledge and a toolbox of advanced skills to ensure your utmost satisfaction and comfort.
Experience the transformative difference of a service with integrity, professionalism, and a profound respect for your satisfaction.
